Welcome to HomeSavvy. By accessing or using the HomeSavvy website, partner resources, printed materials, manuals, or related services, you acknowledge and agree to the following terms.
1. GENERAL INFORMATION
HomeSavvy provides homeowner information, organizational tools, maintenance guidance, educational content, partner recommendations, and printed materials intended for general informational purposes only.
HomeSavvy does not provide:
- licensed contracting services;
- engineering services;
- legal advice;
- inspection services;
- insurance advice;
- financial advice;
- professional repair services.
All information provided through HomeSavvy is intended as general homeowner guidance only.
2. HOMEOWNER DISCLAIMER
Homes, systems, materials, climates, maintenance needs, and repair conditions vary significantly.
Any maintenance schedules, recommendations, timelines, checklists, or guidance provided by HomeSavvy may not apply to every home or situation.
Homeowners are responsible for independently evaluating:
- contractors;
- repair decisions;
- maintenance needs;
- safety concerns;
- professional services.
If you are unsure about a repair, emergency, safety issue, or home system concern, contact a qualified licensed professional.
3. FEATURED & PREFERRED PARTNERS
HomeSavvy may feature, recommend, or highlight local service providers (“Partners”) within its manuals, website, partner resources, or marketing materials.
These Partners are independent businesses and are not employees, agents, or representatives of HomeSavvyHQ LLC.
HomeSavvy does not guarantee:
- workmanship;
- service quality;
- response times;
- contractor licensing status;
- insurance coverage;
- pricing;
- customer satisfaction;
- repair outcomes;
- availability;
- project results.
Homeowners are solely responsible for independently evaluating and selecting service providers.
4. NO GUARANTEE OF RESULTS
HomeSavvy does not guarantee:
- prevention of home issues;
- maintenance outcomes;
- contractor performance;
- repair success;
- home value preservation;
- savings;
- lead generation;
- marketing performance;
- return on investment.
Use of HomeSavvy materials and services is at the user’s own discretion and risk.
5. INTELLECTUAL PROPERTY
5.1 Ownership
All HomeSavvy branding, manuals, layouts, graphics, website content, designs, logos, workflows, content selection methodologies, and related intellectual property are owned by HomeSavvyHQ LLC unless otherwise stated.
5.2 Exclusive Production
All HomeSavvy printed materials, including the HomeSavvy Home Manual, are produced exclusively by or on behalf of HomeSavvyHQ LLC. No third party, including Partners, is authorized to print, reproduce, copy, scan, or otherwise duplicate HomeSavvy materials in any format without prior written permission from HomeSavvyHQ LLC.
5.3 Restrictions on Use
No portion of HomeSavvy materials may be:
- copied;
- modified;
- redistributed;
- republished;
- reproduced;
- printed;
- scanned;
- resold;
- recreated;
without prior written permission from HomeSavvyHQ LLC.
5.4 No Misappropriation
Users may not, directly or indirectly: (a) reverse engineer, decompile, or attempt to derive the source, structure, or methodology of any HomeSavvy materials; (b) create derivative works based on HomeSavvy materials; (c) develop or attempt to develop any product, service, or material that is substantially similar to or competes with HomeSavvy materials based on access to or knowledge of HomeSavvy intellectual property; or (d) file any application for trademark, copyright, patent, or other intellectual property right that includes, is confusingly similar to, or is based on any HomeSavvy intellectual property.
5.5 Trade Secrets
Certain HomeSavvy materials (including without limitation the structure and methodology of the HomeSavvy Home Manual, partner program structure, pricing methodology, and content selection methodology) constitute trade secrets under the Colorado Uniform Trade Secrets Act and the federal Defend Trade Secrets Act. HomeSavvy takes reasonable measures to maintain the secrecy of this information.
5.6 Equitable Relief
Users acknowledge that HomeSavvy’s intellectual property is unique and valuable, and that any unauthorized use, reproduction, or misappropriation will cause irreparable harm to HomeSavvy for which monetary damages would be inadequate. HomeSavvy shall be entitled to seek injunctive and other equitable relief, in addition to any other remedies available at law or in equity.
5.7 Enforcement
Unauthorized use of HomeSavvy materials may result in termination of access, civil liability, and any additional legal remedies available to HomeSavvy.
6. PRIVACY POLICY
6.1 Information We Collect
HomeSavvy may collect the following categories of personal information, as defined under applicable state privacy laws including the California Consumer Privacy Act (CCPA/CPRA) and the Colorado Privacy Act (CPA):
Identifiers: name, email address, mailing address, phone number.
Commercial Information: products or services considered or purchased, subscription tier, communication history.
Internet or Network Activity: limited technical information automatically recorded by our web hosting provider, such as IP address and browser type. HomeSavvy does not currently use website analytics services, and uses only strictly necessary cookies. See Cookies and Tracking Technologies in Section 6.2.
Sources of Information:
- Directly from you (when you complete forms, sign up, or communicate with us);
- Automatically through our web hosting provider’s server logs and strictly necessary cookies;
- From service providers assisting with our operations (e.g., payment processors).
HomeSavvy may also receive personal information about third parties from its Partners, including customer names, locations, testimonials, and photographs submitted for publication in HomeSavvy materials. Partners are contractually required to obtain permission from those individuals before submitting such content.
Business and Commercial Purposes:
- Operating and improving the HomeSavvy platform and services;
- Communicating with users and Partners;
- Processing payments;
- Providing customer support;
- Analyzing usage trends;
- Complying with legal obligations.
HomeSavvy does not collect “sensitive personal information” as defined under CCPA/CPRA.
6.2 How Information Is Used
Information may be used to:
- Operate the HomeSavvy platform and provide our services;
- Communicate with users and Partners;
- Process payments and manage subscriptions;
- Improve website functionality and user experience;
- Analyze usage trends and website performance;
- Provide customer support;
- Comply with legal obligations and enforce our agreements;
- Prevent fraud and protect the security of our platform.
Cookies and Tracking Technologies
The HomeSavvy website currently uses only strictly necessary cookies, which are required for the website to function properly. HomeSavvy does not currently use analytics cookies, advertising cookies, web beacons, pixel tags, or similar tracking technologies, and does not currently use third-party analytics services.
If HomeSavvy begins using analytics, functional, performance, or advertising cookies in the future, this Privacy Policy will be updated to describe those technologies and their purposes before or at the time they are implemented.
Users may control cookies through their browser settings, including blocking or deleting cookies. Note that disabling certain cookies may affect the functionality of our website. Where required by law, HomeSavvy will obtain user consent before setting non-essential cookies.
HomeSavvy does not currently respond to “Do Not Track” browser signals, but honors valid opt-out signals under applicable state privacy laws (such as the Global Privacy Control) where required.
6.3 Information Sharing
HomeSavvy does not sell personal information.
Information may be shared with:
- service providers assisting with platform operations;
- payment processors;
- legal authorities where required by law.
6.4 Data Security
HomeSavvy takes reasonable measures to protect user information, including:
- TLS/SSL encryption for data transmitted between users and the HomeSavvy website;
- Access controls limiting access to personal information to authorized personnel with a business need;
- Use of third-party payment processors that maintain PCI DSS compliance; HomeSavvy does not store full payment card numbers or bank account credentials on its own systems;
- Periodic review of vendor and service provider security practices.
No method of electronic transmission or storage is completely secure. HomeSavvy cannot guarantee absolute security of electronic systems or data transmission.
6.5 Data Retention
HomeSavvy retains personal information for as long as necessary to provide its services, comply with legal obligations, resolve disputes, and enforce its agreements.
6.6 Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Know and Access: request confirmation of whether HomeSavvy processes your personal information, and request access to that information.
- Right to Correct: request correction of inaccurate personal information.
- Right to Delete: request deletion of personal information HomeSavvy has collected from you.
- Right to Data Portability: obtain a copy of your personal information in a portable and readily usable format.
- Right to Opt Out: opt out of the sale or sharing of personal information, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects. HomeSavvy does not sell or share personal information, does not engage in targeted advertising, and does not conduct profiling of this kind.
- Right to Non-Discrimination: HomeSavvy will not deny services, charge a different price, or provide a different level of service because you exercised any of these rights.
How to Submit a Request. Email support@homesavvyhq.com with the subject line “Privacy Request.” Include your name, the email address associated with your information, and a description of the request.
Verification. To protect your information, HomeSavvy will take reasonable steps to verify your identity before acting on a request. This may include asking you to confirm information already held in our records. HomeSavvy will not fulfill a request it cannot reasonably verify.
Authorized Agents. You may designate an authorized agent to submit a request on your behalf. HomeSavvy may require written proof of the agent’s authority and may separately require you to verify your own identity.
Response Timeframe. HomeSavvy will respond to a verifiable request within forty-five (45) days of receipt. Where reasonably necessary, HomeSavvy may extend that period by an additional forty-five (45) days and will notify you of the extension, and the reason for it, within the initial forty-five (45) day period.
Appeals. If HomeSavvy declines to act on your request, you may appeal by replying to our response, or by emailing support@homesavvyhq.com with the subject line “Privacy Appeal.” HomeSavvy will respond in writing within forty-five (45) days of receiving the appeal, explaining the reasons for its decision. If your appeal is denied, you may submit a complaint to the Colorado Attorney General at coag.gov. Residents of other states may contact their own state Attorney General.
6.7 Children’s Privacy
The HomeSavvy website and services are intended for users eighteen (18) years of age and older. HomeSavvy does not knowingly collect personal information from any individual under the age of eighteen (18). If HomeSavvy becomes aware that it has collected personal information from an individual under eighteen (18), HomeSavvy will delete that information promptly. If you believe a minor has provided personal information to HomeSavvy, contact support@homesavvyhq.com.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, HomeSavvyHQ LLC shall not be liable for:
- Property damage
- Personal injury
- Financial loss
- Contractor disputes
- Repair outcomes
- Homeowner decisions
- Service provider actions or omissions
- Inaccurate third-party information
- Indirect, incidental, consequential, special, or punitive damages arising from use of the HomeSavvy platform, manuals, or related materials
HomeSavvy’s total aggregate liability to any non-Partner user, regardless of the cause of action, shall not exceed One Hundred Dollars ($100). For Partners, liability is governed by the Partner Agreement.
By accessing or using the HomeSavvy website, submitting information through any HomeSavvy form, or receiving HomeSavvy printed materials, you acknowledge that you have read, understood, and agreed to these Terms of Use, Privacy Policy, and Disclaimer, including this Limitation of Liability. If you do not agree, do not use the HomeSavvy website or materials.
8. THIRD-PARTY CONTENT
Partner logos, advertisements, contact information, service descriptions, and marketing materials are provided by third parties and are believed to be accurate at the time of publication.
HomeSavvy does not independently verify all third-party claims and is not responsible for inaccurate or outdated information supplied by third parties.
9. MODIFICATIONS
HomeSavvy reserves the right to modify these Terms, Policies, and Disclaimers at any time. Material changes will be communicated through the website or by direct notice to registered users.
Continued use of the platform after updates constitutes acceptance of revised terms.
10. DISPUTE RESOLUTION
Any dispute arising out of or relating to these Terms shall first be addressed through good-faith written communication between the parties for at least thirty (30) days. If the dispute is not resolved, either party may pursue resolution in the state or federal courts located in Denver County, Colorado, and the parties consent to the personal jurisdiction of such courts.
Notwithstanding the foregoing, HomeSavvy may seek injunctive or other equitable relief under Section 5.6 in any court of competent jurisdiction.
11. GOVERNING LAW
These Terms and Policies shall be governed by the laws of the State of Colorado, without regard to its conflict of laws principles.
12. Billings and Refunds
HomeSavvy’s paid services are offered exclusively to Partners under a separate written Partner Agreement. HomeSavvy does not sell products or subscriptions directly to homeowners or other website visitors.
Partner billing terms, including subscription fees, onboarding fees, automatic recurring payment authorization, the sixty (60) day early exit window, and the non-refundable nature of all payments, are governed solely by the Partner Agreement and its Schedule A. In the event of any conflict between this Section and the Partner Agreement, the Partner Agreement controls with respect to Partners.
Prospective Partners may request a copy of the current Partner Agreement and pricing schedule by emailing support@homesavvyhq.com.
13. CONTACT
Questions regarding these Terms, Policies, or HomeSavvy materials may be directed to:
HomeSavvyHQ LLC